msxml3.dll error – A connection with the server could not be established error

Hi Friends,

First of all Happy New Year 2016 friends !!! May this New Year bring happiness and prosperity in all your lives. And it is good to meet you all again.

This is going to be my first post in this year 2016 and this is one of the issues I have been encountering a lot now a days.  The error message is shown below:
msxml3.dll error ‘80072efd’
A connection with the server could not be established
/LM/W3SVC/787/ROOT/global.asa, line 24

The fix is very simple and easy.  Before getting to know the fix, let me tell you what is Global.asa file. The Global.asa file is an optional file that can contain declarations of objects, variables, and methods that can be accessed by every page in an ASP application. All valid browser scripts (JavaScript, VBScript, JScript, PerlScript, etc.) can be used within Global.asa.

Most of us think  web.config is the only analogy to .htaccess. But Global.asa files also can contain common declarations for all ASP scripts and should be placed in a root directory, similar to .htaccess rules in Apache.

Now coming to the fix for the error we saw earlier in this post. Usually people keep this file in httpdocs folder or document root folder. Some hosts, to restrict the definition of custom scripts that can exploit the server’s vulnerability and harm the server, they will block the website developer from having global.asa among his website files.

This can be fixed in two ways:
1) Asking your host to allow the existence of global.asa file among your account files. This can be done from IIS and your hosts can do it for you.

2) Some hosts, who regards the server security as their main concern or if your site is hosted in a shared hosting windows server, won’t agree to make the changes in IIS. In such cases, you can’t help yourself much, but to just rename the global.asa file present in the website’s httpdocs folder or document root of the website to some other name.  

Doing any one of the above fixes will bring back your site online and it will be loading fine again.

I hope my posts are helping you to solve your web hosting mysteries. Please feel free to comment if you have any doubts or questions. I will my level best to provide you with best answers.

Thank you for reading and your support friends !! Have a Great Year ahead !!! 😉 🙂


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