Roundcube Database Error

We might have come across this issue some times after cPanel upgrade. When attempting to log into RoundCube the following error appears:
~~~~~~~~~~~
DATABASE ERROR: CONNECTION FAILED!
Unable to connect to the database!
Please contact your server-administrator.
~~~~~~~~~~~
To fix this problem, SSH into the server as root.
~~~
/usr/local/cpanel/bin/update-roundcube –force
~~~

This will update the Roundcube with the current cPanel compatible Roundcube RPM there by fixes the problem.

Have a nice Day!!!

Advertisements

One thought on “Roundcube Database Error”

  1. Before doing the upgrade, we will have to take a back up of all the existing DB’s ..so that even if the roundcube update crashes/if its unable to complete/after upgrade if nothing works , you can restore it from the old ones 🙂

    Liked by 1 person

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s